Privacy Policy

Who we are

We are New Years Swing Fling, organisers of a West Coast Swing Dance Event in the UK.  Our website address is: https://www.nyswingfling.com.

What personal data we collect and why we collect it

We hold your information on a basis of legitimate interest in order to process, administer and service your event registration.

Event Registration Data

We collect information about you during event registration. This information may include but is not limited to:

  • Your names
  • Billing address
  • Mailing address
  • Email address
  • Location and traffic data (including partial IP address and browser type)
  • Any other details that might be requested from you for the purpose of processing your registration or ticket purchase

Handling this data also allows us to:

  • Send you important account/purchase/service information.
  • Respond to your queries, refund requests, or complaints.
  • Process payments and prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
  • Set up and administer your account, provide technical and customer support, and to verify your identity.

Billing Information

In order to process payments, we collect billing information on-site. Sensitive billing information is not stored on our server, but may be handled while in-transit to the payment processing server.

Please see the privacy policy of Stripe for more information on the storage and processing of payments data.

Masked billing information may be stored on our servers (eg only the last 4 digits of credit card numbers are stored: **** **** **** 1234).

Payment Logging

Site administrators may keep a log of communications with the payment processors in order to verify payments are being processed correctly. These logs are automatically deleted after a week.

Event Registration Cookies

When you begin registering for an event and select a ticket quantity, a cookie will be used to track your registration. This cookie lasts 1 hour.

Email History Data

We keep a record of the emails sent to you. This is to ensure communication is successfully sent and its information is accurate.

Event Check-In Record

When you attend an event, an event manager may record the time you check in or out of the event.

Event Registration Data Retention

Personal data is stored at least until the date of the event, and may be kept indefinitely in case of future registrations.

Event Registration Data Erasure and Export

You have the right to request your personal data be sent to you electronically, and the right to request your registration data be erased after the event. To do so, please contact the event manager or site administrator.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use web statistics provided by WordPress.com to track anonymous user activity on the site

Data Used: IP address, user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Stats logs containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

 

Activity Tracked: Post and page views, video plays (if videos are hosted by WordPress.com), outbound link clicks, referring URLs and search engine terms, and country, tracking of page load times and resource loading duration (image files, Javascript files, CSS files, etc.).

Jetpack Protect

Data Used: In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.

Activity Tracked: Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.

Data Synced (?): Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.

Who we share your data with

We share your data with the following services:

  • Automattic (WordPress.com)
  • Stripe (Payment Processing)
  • Mailchimp (Emails)

What rights you have over your data

If you have made an event booking, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Event registration data is held on servers located within the UK.

Email addresses and associated names may be stored in the United States by Mailchimp, under a privacy shield.  You can find more information here:  https://mailchimp.com/legal/privacy/

Information for payment processing is stored by Stripe, and is also subject to a privacy shield where data is moved outside of the EEA. You can find more information here: https://stripe.com/privacy-shield-policy

Contact Us

If you have any queries regarding this policy, or the capture, storage or processing of your data, you can get in touch with us at info@nyswingfling.com

Additional information

How we protect your data

  • Payment information is processed by a third party payment processor in compliance with the PCI-DSS secure payment processing standard
  • Personal information is held on servers hosted in the UK, and this website is secured using SSL Security Certificates
  • We use Jetpack Protect to monitor & block fraudulent use of the website